Privacy Policy – 777xd

777xd ("we", "us", "our", "Platform") is committed to protecting the privacy of all users ("you", "Player") who access 777xd.app. This Privacy Policy describes what personal data we collect, why we collect it, how it is used and stored, who it may be shared with, and what rights you have over your data. This Policy should be read alongside our Terms & Conditions.

1Scope & Controller

This Privacy Policy applies to all personal data processed in connection with your use of the 777xd platform at 777xd.app, including registration, account management, deposits and withdrawals, sports betting activity, casino gameplay, customer support communications, and all other interactions with the platform.

777xd is the data controller responsible for your personal information. We determine the purposes and means of processing your data and are accountable for ensuring that processing is carried out lawfully and in accordance with this Policy and applicable data protection law.

This Policy applies to Pakistani players and all other players accessing 777xd regardless of geographic location. Where local data protection law imposes additional obligations beyond those described here, 777xd will comply with those obligations to the extent applicable.

2Data We Collect

2.1 Registration Data. When you create a 777xd account, we collect your full legal name, email address, date of birth, and country of residence. This information is required to establish your account identity and verify your eligibility to use the platform.

2.2 Identity Verification (KYC) Data. To comply with anti-money laundering (AML) and know-your-customer (KYC) obligations, we collect copies of identity documents including your National Identity Card (CNIC) — front and back — and a selfie photograph for facial comparison. These documents are submitted exclusively through the secure in-account verification portal and are never requested via email, WhatsApp, or any third-party channel.

2.3 Financial Data. We record details of your deposits and withdrawals including payment method type (e.g., JazzCash, Easypaisa, HBL), transaction amounts in PKR, transaction timestamps, and transaction reference numbers. We do not store complete card numbers or full mobile wallet credentials — only the last four digits or partial identifiers required for transaction reference purposes.

2.4 Gaming Activity Data. We maintain records of all bets placed, games played, stakes, outcomes, and bonus activity associated with your 777xd account. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.

2.5 Technical & Device Data. When you access 777xd, we automatically collect your IP address, browser type, device type (mobile or desktop), operating system, session duration, pages visited, and approximate geographic location derived from IP. This data is used for security, fraud detection, and platform performance optimisation.

2.6 Communications Data. If you contact 777xd support via live chat or email, we retain a record of those communications including message content, timestamps, and resolution outcomes. This data allows us to maintain service continuity and resolve follow-up queries efficiently.

2.7 Voluntary Data. Any additional information you voluntarily provide — such as preferences, survey responses, or feedback — may also be retained and used as described in this Policy.

3How We Use Your Data

We use the personal data described in Section 2 for the following purposes:

• To create and manage your 777xd account and verify your identity;
• To process deposits and withdrawals via JazzCash, Easypaisa, and other supported payment methods in PKR;
• To settle bets, record gaming outcomes, and apply bonuses and promotions to your account;
• To comply with AML, KYC, and other regulatory obligations applicable to the 777xd platform;
• To detect and prevent fraud, unauthorised account access, money laundering, and other prohibited conduct;
• To provide 24/7 English-language customer support and resolve disputes;
• To monitor and enforce responsible gaming commitments, including flagging accounts that may show signs of problem gambling;
• To send transactional communications including deposit confirmations, withdrawal notifications, and account security alerts (these are not marketing emails and cannot be opted out of while your account is active);
• To send marketing communications about promotions and new features at 777xd — only where you have provided consent, and with the ability to unsubscribe at any time;
• To analyse platform usage patterns for performance improvement and to fix bugs or technical issues;
• To comply with legal requests from law enforcement or regulatory authorities where required by law.

4Legal Basis for Processing

777xd processes your personal data on the following legal bases:

• Contractual Necessity: Processing your registration data, financial data, and gaming activity data is necessary to perform the contract between you and 777xd (the Terms & Conditions you accepted at registration);
• Legal Obligation: KYC verification, AML record-keeping, and responses to lawful regulatory requests are required by applicable law;
• Legitimate Interests: Fraud detection, security monitoring, responsible gaming oversight, and platform analytics are necessary for the legitimate interests of 777xd and its player community, where those interests are not overridden by your rights;
• Consent: Marketing communications and non-essential cookie placement are processed only on the basis of your explicit consent, which you may withdraw at any time.

5Sharing & Disclosure

777xd does not sell your personal data to third parties. We may share your data in the following limited circumstances only:

• Payment Processors: JazzCash, Easypaisa, and other payment service providers receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and applicable financial regulations;
• KYC & AML Service Providers: We may engage third-party identity verification services to assist with CNIC authentication and fraud screening. These providers are contractually bound to process data only for the purposes specified by 777xd;
• Game Software Providers: Live casino and slot game providers may receive session data required to deliver their games within the 777xd platform. No financial or identity data is shared beyond what is operationally necessary;
• Regulatory & Law Enforcement Authorities: We will disclose data to relevant authorities where required by a lawful order, court ruling, or regulatory obligation;
• Corporate Transactions: In the event of a merger, acquisition, or asset sale involving 777xd, player data may be transferred as part of that transaction, subject to the same protections described in this Policy.

In all cases of third-party data sharing, 777xd takes reasonable steps to ensure that recipients maintain adequate data protection standards consistent with this Policy.

6KYC & Identity Verification

Identity verification is a regulatory requirement for online gaming platforms. Before withdrawals can be processed, all 777xd players must complete KYC verification by uploading their CNIC (front and back) and a selfie through the secure in-account portal at 777xd.app.

KYC documents are stored in an encrypted environment with restricted access. They are used solely for identity verification and AML compliance purposes and are not shared with third parties except as described in Section 5.

7Cookies & Tracking Technologies

7.1 Essential Cookies. 777xd uses essential session cookies that are strictly necessary for the platform to function. These maintain your login session, remember your language preference, and preserve your betting slip contents. Essential cookies cannot be disabled without breaking core platform functionality.

7.2 Analytics Cookies. We use first-party analytics cookies to understand how players navigate the 777xd platform — which pages are visited, how long sessions last, and where users encounter errors. This data is aggregated and used solely for platform improvement. No personally identifiable information is transmitted through analytics cookies.

7.3 Marketing Cookies. With your consent, 777xd may place marketing cookies that help us understand the effectiveness of promotional campaigns. You may withdraw consent for marketing cookies at any time through your browser settings.

7.4 Managing Cookies. You can control or delete cookies through your browser settings. Instructions vary by browser — consult your browser's help documentation for details. Disabling essential cookies may impair your ability to log in or use key platform features.

8Data Security

777xd implements technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 777xd platform;
• Encryption of sensitive data at rest, including KYC documents and financial records;
• Role-based access controls ensuring that staff can only access data necessary for their specific job function;
• Regular security assessments and penetration testing of the platform infrastructure;
• Two-factor authentication available to all users for account login protection;
• Monitoring of login activity for suspicious patterns, with automatic alerts for new-device access.

Despite these measures, no internet-connected platform can guarantee absolute security. You are responsible for protecting your own login credentials and for reporting any suspected unauthorised account access to 777xd support immediately.

9Data Retention

777xd retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account & Transaction Data: Retained for a minimum of five (5) years after account closure, in accordance with AML and financial record-keeping requirements;
• KYC Documents: Retained for a minimum of five (5) years after the end of the business relationship, consistent with standard AML retention obligations;
• Support Communications: Retained for three (3) years from the date of the communication, or longer if relevant to an ongoing dispute;
• Gaming Activity Logs: Retained for five (5) years for regulatory compliance and dispute resolution purposes;
• Marketing Consent Records: Retained until consent is withdrawn, and for one (1) year thereafter as evidence of consent status.

Upon expiry of the relevant retention period, data is securely deleted or anonymised so that it can no longer be attributed to any individual.

10Your Rights

Subject to applicable data protection law, you have the following rights with respect to your personal data held by 777xd:

• Right of Access: You may request a copy of the personal data we hold about you;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data. Basic account details (email address, etc.) can be updated directly in your account settings;
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Note that mandatory regulatory retention obligations may prevent deletion of certain data categories even after account closure;
• Right to Restriction: You may request that we restrict processing of your data in certain circumstances, such as while a dispute about data accuracy is resolved;
• Right to Data Portability: Where processing is based on consent or contractual necessity, you may request your data in a structured, machine-readable format;
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications, non-essential cookies), you may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal;
• Right to Object: You may object to processing based on legitimate interests, including direct marketing.

To exercise any of these rights, contact 777xd support via live chat at 777xd.app. We will respond to verified requests within 30 days. We may need to verify your identity before processing a data rights request.

11Children's Privacy

18+ The 777xd platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we become aware that a user under 18 has provided personal data or created an account, we will immediately close the account, delete the associated personal data, and void any associated balances or winnings.

Parents and guardians who become aware that a minor has accessed 777xd are encouraged to contact support via live chat immediately. Parental controls at the device or network level are recommended for households with minors.

12International Transfers

Your personal data may be processed and stored on servers located outside Pakistan. Where data is transferred internationally, 777xd takes reasonable steps to ensure that recipient jurisdictions and data processors provide an adequate level of protection consistent with this Privacy Policy and applicable data protection law. By using the 777xd platform, you consent to the transfer of your personal data outside Pakistan where necessary for the operation of the platform.

13Changes to This Policy

777xd reserves the right to update this Privacy Policy at any time. When material changes are made, we will notify registered players via their registered email address and/or by posting a notice on the 777xd platform. The updated Policy will show the revised effective date at the top of this page. Your continued use of the platform after the effective date of any revision constitutes acceptance of the updated Policy.

We recommend reviewing this Privacy Policy periodically to stay informed about how your data is protected.

14Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 777xd processes your personal data, please contact us through the following channel: